Returns & Exchanges
At Sanctus Co., we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
